Returns and Refunds Policy for Tortoise Pimp

Thank you for visiting Tortoise Pimp at www.TortoisePimp.com. We value your satisfaction and aim to provide a smooth shopping experience. Please read our Returns and Refunds policy carefully.

Returns

If you’re not entirely satisfied with your purchase, we’re here to help.

• You have 30 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be in the same condition that you received it and in its original packaging.
• Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

• If your return is approved, we will initiate a refund to your credit card (or original method of payment).
• You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

Contact Us

If you have any questions on how to return your item, contact us at customercare@tortoisepimp.com.